About Us
About Us
Our mission is to empower businesses with tools that serve people in the most human, helpful way.
Our Story
We created Answer4U for businesses that share our passion for doing right by the customer. For many of us, great customer service isn’t a cost center — it’s an effective marketing tool, a competitive differentiator, and a cornerstone of the brand.
Today Answer4U is used by customer-centric organizations around the world, from small businesses to high-growth startups and non-profits. We’ve been on this journey for several years now, but in many ways it still feels like early days. The way we see it, doing right by customers will never go out of style, and we intend to be around for as long as people value that way of doing business.
Our Values
People love to buy from and support businesses they believe in. It’s what makes small businesses so special, and it’s why we choose to share our values publicly.
Here at Answer4U we understand that trusting your business calls to a third party organisation can feel like a huge leap of faith.
Answer4U’s reputation as the U.S.’s leading Telephone Answering Service certainly didn’t happen overnight. Our journey started many years ago and the quality of service principles we set out from day one have been meticulously maintained throughout the continuous growth of our business.
Trusted Clients
Our Staff
Meet Our Professional Team
Chaudhry Mohammad Younis
Chairman ANSWER4U LLC
Qadeer Hussain
CEO ANSWER4U LLC
The people you and your customers will connect with
We’re proud to have one of the highest staff retention rates in the call centre industry. That means we have a team of experienced call handling telephonists who understand how important that first call, and every call thereafter, can be. We operate as an extension to your business, treating your customers with the highest level of professionalism and expertise. With four weeks of intensive initial one to one Telephone Answering and Call Management training followed by ongoing support and remote monitoring, all of our agents are required to pass every call they answer on the following points:
Confidence
Confidence is an integral part of our training. All of our new agents are put through intensive training and coaching before they are deemed ready to handle live calls on behalf of our clients.
Professionalism
We know that a calm professional tone is important to help keep your call times down and ensure that your clients are treated with the respect they deserve.
Data Integrity
Our agents are also monitored on their ability to capture accurate data. We always seek to check spelling and repeat numbers ensuring your leads information is captured effectively.
Active Listening
Our agents are trained to use their initiative and critical thinking skills. They know how to capture all necessary detail and are able to uncover additional information that benefits your company.
Special Requests
To accurately portray your company image, we train agents in using your FAQs and agreed scripts. This allows them to provide as much useful and accurate information as possible, ensuring your clients’ needs are always being met.
Hello To
Calls Per Day
Years Of Experience
Professional Staff
Good Bye To
Empty Shifts
With Answer4U, you no longer need to worry about finding shift workers. Add our expert order takers to your existing shifts to help during peak ordering times or hire them 24/7 to keep your restaurant open for later.
Low Employee Turnover
Restaurant employee turnover is at an all-time high, especially for one of the most important customer-facing roles in the industry: taking orders. With Answer4U, you no longer need to worry about retaining phone order takers. We have a large pool of professionally trained order takers ready to perform the shifts you need consistently and reliably when you need them.
Poor Customer Services
All our order takers are certified customer service professionals trained to take orders for your restaurant. You can always count on their friendly, prompt, and helpful service. By adding our resources to your team, you no longer need to overburden on-site customer service staff. We only have one job – taking orders and providing the best experience for your customers – so the rest of your team can focus on their jobs.
Find the package that is right for your business
For all of your call handling needs, Answer4U are your professional telephone answering service.
Whether you need call handling, 24/7 helpdesk support or someone to cover call spikes or seasonal uplifts, Answer4U are your professional telephone answering service. Providing a reliable and effective resource for your company, our services are quick to set up and cost effective to run. We are a trusted partner for your business.